General Counsel and Compliance Officer

Who we are:

Flow is an API driven SaaS platform that helps e-commerce merchants scale their brands globally. By leveraging Flow, merchants can avoid all of the common sources of friction associated with international expansion. In particular, shipping internationally, calculating taxes and duties, executing on local pricing strategies and creating a truly local customer experience is costly and labor intensive. Flow solves these pain points by offering a multitude of international shipping options, local payment methods and localizing all aspects of the merchant’s site. The result is a next generation SaaS platform for global commerce that is fully configurable and pre-integrated with our global partner ecosystem. Flow focuses on the end consumer’s experience and maximizing the merchant’s conversion rates above all.

Flow was the brainchild of Rob Keve (CEO) and Mike Bryzek (CTO). Their shared vision to create a next generation solution for global e-commerce evolved from the pain points they witnessed firsthand in their respective roles as founders of customer experience pioneer Fizzback (acquired by NICE) and of e-commerce giant Gilt (acquired by HBC). Flow is the solution Rob wishes he had at Fizzback to demonstrate best practices in customer experience and Mike wishes he had at Gilt to support global expansion.

Flow recently raised $16 million in Series A funding from Bain Capital Ventures, Forerunner and Fung Capital.

The profile: The successful General Counsel and Compliance Officer is a business person with a legal background. You’re a creative thinker who views rules and regulations as tools that the company can use to its advantages rather than an imposition that needs to be accomodated. You enjoy interacting with a diverse team, both internally and externally, and covering a diverse variety of topics. While you understand the full complexity and nuance, you’re able to distill the key takeaways clearly, concisely and actionably for the organization. You’re well versed in a variety of fields including privacy, e-commerce and international regulation. You’re comfortable operating in a fast paced, dynamic environment with limited resources. You know when to seek external advice, but you’re comfortable with some ambiguity.

What you’ll do:

• Will work closely with executive leadership team and will oversee global legal affairs, compliance, risk management and corporate governance

• Anticipate legal, regulatory, compliance and governance issues and weigh risks strategically

• Setting internal governance policies and manage the impact of external factors

• Evaluating and weighing multiple inputs and impacts of any decision or course of action

• Coach members of the organization on legal matters so as to facilitate a general understanding of potentially important legal issues throughout the organization

• Manage, engage and liaise with external advisors as appropriate

• Negotiate commercial customer contracts and other third parties

About you:

• Master’s Degree in Law required (J.D. preferred)

• 10+ years’ corporate law practice experience

• Willing to be hands on in all aspects of work from drafting to putting in place recommended compliance processes and procedures

• Thrives in a dynamic start-up environment

• Strong leadership presence

• Prior experience in privacy and B2B SaaS desired

• Prior experience in international payments, import and export regulations or global ecommerce a plus

What we offer:

• Full benefits and 401k

• Paid maternity and paternity leave

• Unlimited vacation

• Ongoing training and development

• Frequent company sponsored team outings